Be ware: this is not a fraud company. But it is worse. It’s psychological torture. If you like what you bought then great, but if you think you’ll be refunded- you might as well submit yourself to a mental health institution because they will suck your soul to the point of insanity. I still have not seen a refund for my case but they’ve done everything to stall, find loop holes, and make false promises. There is a different customer support “rep” answering every message there’s like 12 people I have spoken to over one refund. I have disputed this with my bank as I returned the dress and never got a refund which they scapegoat with their “policy” rhetoric. The moment I filed a chargeback they did an amazing job at convincing me to cancel it (truly my naive mistake), and now the torture continues. I have never had a nervous breakdown in my life but this company brought me to one. There’s so many beautiful brands out there, don’t waste your sanity for this designer and her circus. They do not care, and how these reps (if they are even real) go to sleep at night knowing they are torturing people who genuinely tried to support their business and put money in their pockets so they can feed their families. I take responsibility for reversing the chargeback out of good faith I should’ve just kept it since the bank gave me my money back, but I didn’t want to hurt the merchant- don’t be naive, don’t be honest, be smart. If they don’t refund you just file a chargeback and let them deal with it. Eventually with a high enough chargeback rate their merchant bank will drop them and they will be deemed too risky for many other processing banks. I don’t know how they haven’t gotten to that point yet with all these reviews but all a girl can do is hope. They have literally made me lose my mind and I will be filing a lawsuit against them. So just be aware. Yes you’ll get your product and yes they will be responsive. But they will not work to help you in any way. Bye bye $1K and hello to regaining my mental health back slowly.
Claim your business profile now and gain access to all features and respond to customer reviews.
“Albina Dyla” is one of the rarest world brands of luxury handmade clothing. We deliver premium handmade products of the finest embellished fabrics as shiny stones and beads, in style and in line with latest fashion trends.
With the highest motivation and craftsmanship, we produce evening gowns, prom dresses, wedding dresses, jumpsuits, costumes and clothing for every occasion.
To make it sweeter, we also provide free worldwide shipping for the customers around the world. Still proudly based on Kosovo, with sales in more than 88 countries worldwide, this company has now become a large company, employing more than 300 employees.
All of this, from a dedicated group with the motivation and thought that: “The difference is on making things happen”.See more