My experience with the company was marked by inadequate training. The training provided to staff was shockingly insufficient, leaving new hires to handle complex tasks without proper preparation. This not only put staff at risk but also endangered the vulnerable clients we were meant to care for. The work environment was toxic, with low morale due to a lack of support and respect from management. Schedules were often confusing and unmanageable, making it difficult for staff to balance their personal lives while creating unsafe conditions for clients. Managers frequently had to step in to provide care due to staff shortages, highlighting poor resource management. It was unacceptable that staff were often compelled to work while unwell, disregarding their health. Additionally, staff were expected to travel unreasonable distances, leading to burnout. The company seemed more focused on financial gain than on client safety, taking on more care packages than they could handle. The cancellation of care calls due to staffing inadequacies severely impacted clients' access to essential services. Overall, the practices at the company are unsustainable and harmful, prioritizing profit over ethical responsibility.
Claim your business profile now and gain access to all features and respond to customer reviews.