A terrible shop with rude and unprofessional staff.I had been a polite and friendly Aldi Arena Williamson Rd customer for several years, shopping 1–3 times a week for my family. I was also on good terms with many of the staff.However, recently I was treated very badly. Staff tried to remove me from the shop, even though I had done nothing wrong. I only politely asked for the name of a staff member who had been very rude to me.I was not given any information about how to make a complaint or who to call.Their self-checkout machines were not working properly, and one of them stopped during my transaction. I tried to ask if the payment had gone through, but I didn’t receive any printed confirmation. So I said I wanted to make a complaint — but the staff, especially the woman involved, didn’t like that.There are no clear legal rules or customer rights shown in the shop. It feels like the staff protect each other and don’t care about the customers at all.I was publically ridiculed at and humiliated in public.Do not go to this shop — you will not be treated with any respect at all! It was last week Friday.
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