I bought a desert today and the packaging was fine on the outside. When I put my hand in I felt something Sharpe and cut my hand and looked to discover the glass casing was broken into tiny shreds of glass. Having a disability I was unable to just take it back to store. So I had taken photos I went on the online chat to a guy called William. Explained the situation and he said I could return it withing 60 days. I told him it wasn't that simple as being disabled and I wasn't going to keep a damaged dairy product until till I could get to the store again. He then asked me for the bar code and then ended the chat. I reopened to get him again and each time he was ending the chat. I did originally want to just pre warn the staff of my misfortune incase there was others on the shelve also damaged. But now I'm absolutely fuming the more I think about it.
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