aldi.co.uk

1.7
1.7 Based on 180 reviews

...

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Russell
Out of date produce

Not for the first time but certainly the last( I won't be back) I came home with outdated products. I know I should check but I didn't have my reading glasses with me and I was in a hurry. I called what I thought was the Livingston store and I got through to a South african call centre. Their customer service is a disgrace and after 18 minutes of giving them serial and batch numbers of the product I was then asked to provide pictures, all for a £1 product. My total purchase was £40. I put in a written complaint and the email I received echoed the phone call. An absolute joke of a company.

1
Date of experience: Aug 23, 2025

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