After going to great efforts to cook a large batch of sausage and bean casserole, and finding what appeared to be pieces of plastic in the mixture was grossly annoying. I'd shopped specifically to get the ingredients and had spent hours cooking it, thankfully myself or my family hadn't eaten any. However, I was shocked when I called Aldi customer services to report what had happened. After sending images of the pieces she condescendingly told me it looks like skin from the sausages.I know what skin on sausages feels like like in your mouth and it's NOT that! If it's the skin on their sausages I'm glad we didn't eat any. IT'S NOW IN THE HANDS OF ENVIRONMENTAL HEALTH, WHO THANKFULLY TOOK THE MATTER SERIOUSLY! I've tried to use Aldi for 6 months now as its my local supermarket, but this is the final straw. I'd rather travel 5 miles to do my main shop at Lidl's again. Aldi are shockingly poor! I've had Broccoli that tastes like wood, and will not cut. Oven chips(which should have been a treat) stink my kitchen out and ruin my dinner. They just don't care!!
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