Aldi Worksop.I’ve been shopping at Worksop Aldi for a long long time….So I have noticed how many things have changed over the years…One drastic change is the self service check outs which has one to two workers stood swinging their keys ready to pounce on an unrecognised item…And one manned checkout if I’m lucky…I shop early so I understand one manned checkout… but as soon as the checkout is empty theyre off to go and stack shelves or whatever their other tasks are…. All I see is stressed looking workers rushing about cos they’ve got more than one job to do…Then when one of us dinosaurs go on an empty manned checkout for a bit of interaction with the employees talking about the weather and the lack of good management (which is a better experience than someone leaning over on a self service typing a code in)…they have to rush back and serve us… then theyre off again… LEAVE A PERSON ON!!…. You’ve got 2 key ring swingers on the self service!!!.Anyway…..today 1/8/25 6.00pmAllegedly All the supermarkets direct debit functionality had failed so only cash…What would the first thing a member of management should do?….. surely to god they would either show their face or get an employee on the entry to let customers know that the cards aren’t working and it is cash only…and to tell customers that there is a cash machine across the road…NO…. I Was informed by a customer coming out….so I got my cash ready…When I was stood in the queue I asked the woman with her shopping behind me have you got cash… she didn’t have cash… so she took all her stuff off the conveyor belt… utter madness could easily have been eased… but asked the cashier where are the management… she looked sheepish and said she didn’t know….Not good
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