aldi.co.uk

1.7
1.7 Based on 180 reviews

...

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Alice
Misleading the public on shelf price

I’ve just spent £114.21 at Aldi and the beans were labelled at 28pence, however at the checkout they wanted to charge me 42pence. I questioned this so the cashier called for the manager who said it was a mistake because of an overflow of 42pence stock which had been placed on the top shelf, labelled at 28pence. I suggested they remove that label as it was confusing and could I replace them with the 28pence beans? He told me they were out of stock but he refused to sell the 4 tins on the checkout at the advertised price or even at a reduction. I therefore asked them if I should go to Tesco instead to which he politely replied we don’t want you to go to Tesco but he still wasn’t willing to offer at least some kind of reduction as a gesture. So for the sake of 56pence this customer, on principle will not return to Aldi and they have lost my average weekly spend of £150. Tesco and Asda’s gain!!Date of experience:

1
Date of experience: May 22, 2024

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