The score is definitely zero, not one. The staff at the local store are confrontational, rude, unpleasant, disrespectful, and uninformed. Two employees have publicly criticized me in front of other customers, while two others have also been unkind and mocking (I don't know their names); one even obscured their name badge! They are not suited for roles in customer service! The treatment I received is utterly appalling and unacceptable. The company needs to remove these inadequate employees and establish a code of ethics along with a minimum standard for hiring.
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Aldi is the common brand of two German family owned discount supermarket chains with over 10,000 stores in 20 countries, and an estimated combined turnover of more than €50 billion.
