I cancelled service May 2025. I spoke alert 360 person and told them i want to cancel. i was forwarded to executive assistant and told her the same. alert 360 sent me disconnect request email and i replied to disconnect request email. My reply sent May 28th 7:40pm PST. During the live phone call alert 360 informed me i have to pay for an extra month (June) which i did. now they have sent me a bill for July. Not sure how long this is going to go on.. Addition. Replies to disconnect request sent on may 27th 11:51am PST and May 28th 7:40pm PST.
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