Beware of this company when you cancel your service as they make you pay an additional month even though you didn't have their service. You do not pay in arrears, so this should not be. Supposedly its in their contract but I do not have a contract with them, nor have I ever received a contract from them. My contract was with a former company who sold to Alert360, who was a much better service provider and cared about my account. There is nothing in that contract tgat speaks of a 30 day notice. After reading other reviews, I see that I am not the only one with this problem. So clearly, there is lack of policy.They refuse to send you any type of letter confirming this policy or verifying your cancellation. Their customer service is also lacking as not helpful at all.
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