Christmas morning turned sour with a disappointed 7-year-old! The information about needing to purchase cables separately for the drum kit and amp is missing at the time of purchase. My child has a drum kit and an amp, but no way to connect them! Both devices have Bluetooth, but after researching for over an hour on Christmas morning, I found out they can't connect together! You can only play music from a smartphone through both devices! It's incredibly frustrating! The company should include the cables or ensure they connect via Bluetooth. A £700 set for Christmas that can't be used is beyond disappointing, especially for my child on Christmas day! Their website is also unhelpful; I can't reach anyone for assistance.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Alesis, while our products range from keyboards, synthesizers, hard disk recorders, iPod recording and playback devices, electronic drums, mixers, signal processors, effects units, amplifiers and speakers one thing remains consistent; our passion fo...
