My module for the product was faulty, and I was instructed to send it back for a replacement. I requested a replacement first, but was denied, so I sent mine in. Months have passed with no module returned, and my emails have gone unanswered. After spending a significant amount on it, I can't even use the drums because I haven't received my module back.
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At Alesis, while our products range from keyboards, synthesizers, hard disk recorders, iPod recording and playback devices, electronic drums, mixers, signal processors, effects units, amplifiers and speakers one thing remains consistent; our passion fo...
