I cannot say how extremely happy I am with the product I bought and the customer service I received.I purchased a small cutlery set that includes a stainless steel knife, spoon, and fork in a compact plastic container. I carry it in my bag every day for work and feel really proud to use it with my lunch. It’s so much better than disposable plastic or those bamboo cutlery sets you find nowadays.The container is well made, sturdy and, along with the cutlery inside, very light in weight. It keeps my set perfectly clean and organised, and it feels like a little piece of luxury in my everyday routine.When I misplaced my fork, I was quite devastated, but after sending a quick email to the Alessi team so I could purchase a new fork, they responded promptly and kindly sent me a replacement fork extremely quickly, My set is now complete again, and I can’t tell you how happy that has made me feel.I’ll definitely be purchasing at least four more sets for key members of my family who I know will love them too.Thanks to the Alessi customer service team, who exceeded my expectations; I am now an Alessi fan for life and will be keeping an eye out for more of their beautiful products. Exceptionally happy with the quality, and the customer service is outstanding!
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ALESSI: Italian Design Home Accessories, Kitchenware & Gifts