I ordered a jumper, and as I tried it on it split from the whole side and sleeve. No loose threads - it was like it had been glued together. I emailed them immediately & was informed I could get a refund or replacement. This is the catch - if I wanted a replacement, I had to send the jumper back at my expense. If I wanted a refund I would get 10%. I argued saying this was totally unfair. Eventually they offered 35% refund and would not do any more. Will NEVER order from them again. The quality looks better in the picture than the product.
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