Issue this review involved with:Order # 500353401350832Ticket No. : 851GAZBEWorst company ever. Better use Godaddy, Namecheap, Siteground, Rackspace. Alibaba Cloud support level extremely worst. Even if you have paid successfully for something they will ask for your passport, name, credit, will inquiry balance information. and loads of other personal stuff. Just for only $22. SIck support level. But Wait, my identity already has been verified even my profile saying that. Then, is wt* again getting them for? I am going through this sickness right now. I have migrated several domains and now facing their worst level of support. They are sending the same generic message. After I provided the documents and they are just saying 2 different things every time. One time they saying, Congratulation. You made the purchase successfully. Then again saying you haven't, you still have to reopen your account. Lol, If my account was closed or limited I would have received an email regarding this or would see closed access. But no, neither of them is happening and I can access them. I don't think they have any level of experience of providing the support. I don't even know who works behind the chair. But they have labeled as "SUPPORT ENGINEER". Unexperienced people. First, teaches them by providing support classes before adding them to the real job. I don't think it's "Mr. Jack Ma's doing. But people who are at the sub-management level are just crap.I am a programmer and Will never suggest this service to any business or to any of my clients.
Claim your business profile now and gain access to all features and respond to customer reviews.
Alibaba Cloud (Aliyun) Official Website - Alibaba Cloud offers reliable and secure cloud computing services and solutions at competitive prices. Try for Free.
