I subscribed to AliDro for their 7-day free trial, but I was never able to access my account. Every time I tried to log in, the platform only showed me the payment page instead of the login screen.Because of this issue, I couldn’t cancel my trial or even test the service. After the trial ended, they automatically charged my card for the paid plan without my consent.I contacted their support several times to explain the situation and asked for a refund, but they refused. I believe this is very unfair because I couldn’t use the service at all.I’m extremely disappointed and I will take further action through my bank and consumer protection channels if my refund is not processed soon.I hope AliDrop will reconsider their decision and return my money.
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