I have been trying to resolve this since January. I returned a faulty item only because an agent guaranteed an 8600 HUF shipping refund (Case ID: 2053807299000751). Now I have no product and I am out of 8600 HUF. I have received nothing but automated AI rejections that ignore my evidence. It is not just about the money, but the principle: I was tricked into extra work and costs based on a lie. This is unacceptable treatment of a loyal customer.
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Launched in 2010, AliExpress is a global marketplace targeting consumers around the world and enabling them to buy directly from manufacturers and distributors in China and around the world.
In addition to the global English-language version, the AliExpress platform is also available in 17 other languages, including Portuguese, Spanish and French. Top consumer markets where AliExpress is popular are the United States, Brazil, France and Spain.
AliExpress is a business of Alibaba Group.See more
