Absolute joke of a website and especially their customer service. I have been a member for a while and have recently placed a few orders totally over £400. On one ocassion i ordered 2 sri lankan saphire silver rings along with several other items, when the package arrived these two items were missing everything else was in the package. I informed Aliexpress several times this fact and everytime they sent me a picture of the package being delivered at the doorstep. After telling them SO MANY times i did recieve the package BUT the two rings were missing THEY DID NOT UNDERSTAND THAT. They assumed I was saying the whole package was not delivered which I wasnt, anyways after so much going back and fro with them they concluded the case and turned down my request for refund/replacement. PLEASE BE CAREFUL WHEN ORDERING, ORDER SOMETHING WHICH IS ONLY PENNIES WORTH OTHERWISE IF THE ITEM IS NEVER DELIVERED YOU’RE NOT GOING TO GET YOUR MONEY BACK!!!
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Launched in 2010, AliExpress is a global marketplace targeting consumers around the world and enabling them to buy directly from manufacturers and distributors in China and around the world.
In addition to the global English-language version, the AliExpress platform is also available in 17 other languages, including Portuguese, Spanish and French. Top consumer markets where AliExpress is popular are the United States, Brazil, France and Spain.
AliExpress is a business of Alibaba Group.See more
