Attention to all prospective buyers from this suspicious online store that does not support the buyer and covers fraudulent sellers! The seller sent a defective product! The seller accepts the return of the product but avoids sending a return label with the shipping cost of returning the defective product paid! I opened a return console and the online store instead of forcing the seller to send a return label for the defective product asks me to pay the return cost of 100 euros and when and if the product is received by the seller in China to refund me the shipping cost of returning the defective product! So I will pay 100 euros now and I will get my money back after 1 month and if I get it.... After this abusive demand I sent the following message to customer support: Consumer protection legislation explicitly states that when a product is defective, the seller is obliged to issue the buyer a return label with the shipping costs paid, before returning the product! The fact that your online store asks the buyer to pay the shipping costs themselves for returning the product is an abusive term and violates international consumer protection regulations! I will report you to the European competent consumer protection agency! I will also leave negative comments on trustpilot for the abusive terms that ask the buyer to pay the shipping costs for returning the defective product himself! You are obviously a fraud! Conclusion: Avoid this suspicious online store at all costs and prefer safe purchases through Ebay or Amazon!
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Launched in 2010, AliExpress is a global marketplace targeting consumers around the world and enabling them to buy directly from manufacturers and distributors in China and around the world.
In addition to the global English-language version, the AliExpress platform is also available in 17 other languages, including Portuguese, Spanish and French. Top consumer markets where AliExpress is popular are the United States, Brazil, France and Spain.
AliExpress is a business of Alibaba Group.See more
