We previously had retiree benefits, but they transferred our health and medication insurance to this service for management. It has been a nightmare! We were told we had until December 31 to apply since coverage was ending. After thorough research and multiple appointments with their representative, we applied for a Medicare supplement plan on December 8 and completed everything correctly. A week later, we found our applications marked incomplete without any explanation. After another meeting, the representative claimed we hadn't completed the verbal signature process, although we had, and insisted we reapply. We did, with her on the line to confirm our signatures. Yet, by December 22, both applications were still marked incomplete. The representative suspected a communication issue with the insurance provider but couldn't provide a case number until December 26. She promised to follow up by December 29, but we heard nothing. On December 30, just before our current coverage expired, we reached out to the original company for help. They spent over an hour on a conference call with us and the service, only to be told we needed to schedule another appointment. A licensed representative acknowledged the ongoing issue but couldn't provide written confirmation of our coverage. We were told about guaranteed coverage starting January 1, but advised to pay out of pocket if needed. We now have less than 36 hours before our insurance expires, and I've spent over 24 hours trying to resolve this.
Claim your business profile now and gain access to all features and respond to customer reviews.
Plus size clothing for women sizes 14 to 28. Junior plus too. Jeans, dresses, skirts, shirts, evening dresses and more. We ship internationally!