alight.com

1.2
1.2 Based on 21 reviews

Plus size clothing for women sizes 14 to 28. Junior plus too. Jeans, dresses, skirts, shirts, evening dresses and more. We ship internationally!...

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Nicola Carter
Nightmare during health insurance transition.

Our previous coverage was transferred to a new management service, and it has been a disaster. We were told we had until the end of the year to apply, as the prior coverage was ending. After thorough research and several meetings with a representative, we submitted our application for a Medicare supplement plan on December 8. However, a week later, we found our applications marked incomplete without explanation. After scheduling another meeting, the representative claimed we hadn't completed the verbal signature process, despite having done so. We reapplied over the phone with her present to confirm our signatures. Yet, by December 22, our applications still showed as incomplete. The representative suspected a communication issue but could not provide a case number until December 26. Despite assurances of follow-up, we heard nothing. On December 30, just before our current coverage expired, we sought help from the original company, only to be told to make another appointment with the management service. A licensed representative acknowledged the ongoing issue but could not provide written confirmation of our coverage. We were informed about guaranteed issue starting January 1, but were told to pay out of pocket if necessary, with no escalation options available. We now face a looming deadline with less than 36 hours until our insurance expires, and I have spent over 24 hours on the phone trying to resolve this.

1
Date of experience: Dec 30, 2025

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