I’ve had a very frustrating experience with this company. Since April 6, I’ve been trying to get an update on my next set of aligners after submitting the required information, but have received little to no response.
When I finally spoke with customer service, I was given instructions that directly contradicted what I had previously been told. I was informed that I needed to submit photos after completing my treatment, which was never clearly communicated before and has caused unnecessary delays.
To make matters worse, during the call I was repeatedly interrupted while trying to explain my situation, which made the interaction feel dismissive and unprofessional.
Overall, the lack of communication, inconsistent information, and poor customer service made this a very disappointing experience. I would not recommend this company based on how my case has been handled.
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ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
