My daughter ordered 2 abayas by mistake, she requested for the cancellation straight after placing the order and heard nothing until she emailed the company again after recieving shipment confirmation email.The owner agreed for the item to be returned.When she tried on the second one and it didn't fit her and she asked if she could return it and they have refused. Firstly this is supposed to be an islamic site selling islamic items, stating on their page and I quote "May our products benefit you in this life to gain the Akhira"! And this company are ripping of people from their halal earnings!Secondly according to gov.uk it clearly states it is illegal to display any notice that deliberately misleads consumers or deceives them about their right for example a sign that says YOU DO NOT ACCEPT RETURNS OR OFFER REFUNDS! Having explained this to the company via email I would have expected some kind of correspondence but unfortunately as they ignored my daughters emails they ignored mine.Avoid shopping from this site, absolutely unprofessional.
Claim your business profile now and gain access to all features and respond to customer reviews.
