Review Time
PLEASE READ - DO NOT GO WITH THIS COMPANYHorrible experience by people WHO WILL take advantage of you. They put on an act up front acting like they care, will be there if you have questions, need help etc. BUT DISAPPEAR once your non-refundable payment to them clears (they are paid first - and watch out for the additional 5% credit card charge they don’t tell you about until payment time).They will make fake/false promises (like a date your furniture will arrive), give you a “low ball” quote so you go with them (only to have the moving company look to charge you more because All American purposefully under estimates the #of cubic feet you will need), don’t tell you how the moving process unfolds (like the moving company chosen actually has 21 business days to deliver, they have added fees YOU WILL have to pay (elevator fee, warehouse fee, 75 feet from door fee). Overall terrible experience/company!
They scam ppl and create blatant fake reviews! Disgusting! “ Aston Kutcher? Read why they have a 50% one star reviews! Do not trust this company, pls, Pleaopld have written legitimate reviews explaining in detail the scammers that the are! Check bbb!!
I found All American via a reputable site that does moving comparisons. Before my move, I talked to a few different reps for All American and went over what was being moved in detail. I was quoted $3500 for the move with $1700 being paid upfront. I did a little research (NOT ENOUGH) and decided to go with them.A week before the move, I again talked to a rep and added a few additional items to the list. I was told unequivocably that there was plenty of room for all my items and the quote was still valid.The movers were supposed to arrive on July 27, 2025 between 10am – 2pm with a call 30 minutes before arriving. They never showed or even called to let me know. After making several calls to find out the status, I was told that they had another move that day, that they would arrive the next morning (July 28th), and that I would be prioritized. Again on July 28th, they did not show or call to inform me. I again had to call to find out the status and was told that they would arrive on July 29th. These 2 no-shows caused me to miss 2 days of work.After this, I started doing a further dive on the company - REALLY wish I had done a deeper dive before hiring. I saw dozens of reviews that stated they are basically a bait and switch company and after movers arrived, the price would be raised exponentially above what was quoted. I was hopeful that this would not be the case for me, but after what I saw, I pretty much expected it.Sure enough, the movers did arrive on July 29th - in a rented Penske truck - and told me there was not enough room for all my items. They quoted a new price of almost $6,000. After haggling about this for awhile, I rejected their new terms and asked them to leave.There were 41 items on the move list, and I only had 31 (and all within the size limits agreed to). This was an obvious bait and switch move that they are apparently known for. After I asked them to leave, I immediately called All American to request a refund and was told I had to contact Customer Service via email for this. I did send their Customer Support an email on July 29th to which they responded that I had more items than I disclosed and that their obligations were met; however, they stated that to request a refund, I needed to email their Billing Department. I did send two emails to their Billing Department requesting a refund. The last email was sent on July 31st. Neither of those emails was responded to.As stated above, it is not true that I had more items than was disclosed… all items were disclosed and were listed. This is a scam company who will give you a low estimate to hook you, jack it up when the movers arrive and then keep your deposit. I was lucky that I was able to rent a U-Haul and perform the move myself with help of friends. Many others have to be out immediately and don't have that luxury. They are forced to pay the extra and All American knows this. SCAM!
Horrible experience by people WHO WILL take advantage of you.A complaint (DOT/FMCSA #100301949) has been filed regarding my recent interstate move from Florida to North Carolina, brokered by All-American Moving Group LLC and executed by Sunshine National Movers LLC. The move occurred between July 17–19, 2025, and involved multiple violations of the binding estimate, lack of proper documentation, and damage to my property (offering a miniscule settlement amount of $88).They put on an act up front acting like they care, will be there if you have questions, need help etc. BUT disappear once your non-refundable payment to them clears. They will make fake/false promises (like a guaranteed pickup or delivery date), give you a “low ball” quote so you go with them (only to have the actual moving company charge you more because All American (as a broker) purposefully under-estimated the number of cubic feet you will need). They just check off some boxes on an inventory list and provide you with a low estimate.When the actual movers (Sunshine National Movers) did show up, they argued about the space available in the truck and provided a new estimate (double the original estimate). This was after material was already on the truck. The original estimate was 1160 CF, and due to poor/inefficient loading, did not have enough space on the 26-foot truck to load everything, requiring me to make other arrangements for the balance.How does an original estimate of $6,000 go to $15,000? Even now, after unloading everything into a 2-bedroom apartment, I question how my small amount of goods could possibly fill a 26-foot truck!! Terrible/inefficent packing!
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Welcome to All American Moving Group! We specialize in making your move seamless and stress-free, with services tailored precisely to your needs. Understanding the uniqueness of every relocation, we provide customized solutions to ensure a smooth transition, whether you're moving locally or long distance.
What truly distinguishes us is our unwavering commitment to excellence, meticulous attention to detail, and a deep dedication to ensuring your complete satisfaction. Our team of professionals brings not only expertise in packing and transportation but also a genuine understanding and compassion for the challenges of moving. We treat your possessions with the utmost care, as if they were our own, ensuring a moving experience that sets a new standard in comfort and peace of mind.See more
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