I dont even know where to begin with this HORRIFIC company...We started the process by working with a guy named Robert T and the sales cycle was amazing, Robert was extremely kind and provided us with the most qaulity service. We thanked him profusely for his kindness wonderful service... little did we know it was all a sales scam. We agreed on a rate for a cross country move and a pick up date. The movers came to pick up my stuff and charged us $500 extra for wrapping when in the contract it states wrapping is INCLUDED!! We covered the details of the move accounting for 9 labeled boxes and 12 additional items. Be aware there is NO possible tracking so in total it took 24 days luckily I hid an airtag in one of the boxes so I was able to see the journey. Then the nightmare begins...Upon delivery my brand new solid wood office desk has SEVERE water damage. The delivery driver said the truck probably had a leak and it was just sitting in wet blankets for 2+ weeks. WHAT DID WE PAY FOR WITH THE WRAPPING??? Then after taking inventory realized 2 or my 9 boxes are missing. 2 of my moving boxes are MISSING and we received a bookshelf that does not belong to us... HOW? The movers said well we were told its part of the move so we have to deliver it... So someone just did not receive their bookshelf and they just gave it to me...? Which makes me realize that my boxes were just delivered to someone and I will never see them again. When calling to company to file a claim I was walked through the process twice and received an email stating I did not follow the process correctly and it can take up to 120 days to review. I am so sick to my stomach I cant believe I trusted this company with my move. If you care about your belongings at all please do not move forward with this company.
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Welcome to All American Moving Group! We specialize in making your move seamless and stress-free, with services tailored precisely to your needs. Understanding the uniqueness of every relocation, we provide customized solutions to ensure a smooth transition, whether you're moving locally or long distance.
What truly distinguishes us is our unwavering commitment to excellence, meticulous attention to detail, and a deep dedication to ensuring your complete satisfaction. Our team of professionals brings not only expertise in packing and transportation but also a genuine understanding and compassion for the challenges of moving. We treat your possessions with the utmost care, as if they were our own, ensuring a moving experience that sets a new standard in comfort and peace of mind.See more
