The ONLY reason why we use this airline is because of their pet policy (2 small pets per carrier per person). Aside from that, everything about this airline is crap. Despite it not being written in their policy, I’ve had multiple attendants approach me and my husband to move to different seats because we have dogs and can’t sit next to each other. Nowhere on their site does it say that. Their boarding gate guy who has some sort of power tripping authority issue, constantly harasses us to put our dogs back in the carrier when we’re just giving them a quick sip of water since it’s a long traveling day. He never gives that kind of treatment to other people with dogs who literally let their dogs loose by the gate. My husband is white and I’m Chinese, could it be a racial thing?I’ve been harassed about paying for my carry on even though I already did and showed my receipt of payment and boarding pass. We were also told to pay for EACH dog in our carrier when their policy states that it’s payment PER CARRIER. Majority of their staffs are rude, obnoxious and power tripping. They also don’t have their own airlines rules memorized. I’m told something different each time. They (not sure if Allegiant or TSA) cut my lock and went through my checked bag without leaving any explanation to why my suitcase needed to be ransacked.
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