I ordered four items from Allegra K online. Their website says they offer free returns on the first order. I only received three of the four items and needed to return two of them.
Customer service has been giving me the runaround for four months now. They have not responded to multiple email attempts to their customer support email, they don’t have a phone number to call, and on IG I get the runaround over and over saying they need to contact “the team” and then I never hear back. When I inquire for an update, they need to get back with “the team” again and I never get an answer and still have no way of returning the items or asking for a refund for the missing item.
Do yourself a favor and stay away from Allegra K.
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Allegra K® is an online fashion store. We aim to provide superior quality clothing at a reasonable price for everyone. We own an intense and complex supply chain and a talented designer team in this industry. We always listen to our customers' opinions and strive to find innovative ways to improve and deliver the most satisfying products. Regardless of a diverse range of body types, personality, and gender, you can find clothes that fit.See more
