Terrible customer service. I have 3 loans with this company and they accused me of failing to make a payment. I had to perform my own audit with my bank and provided them with bank statements and they still disputed it. What a joke! After harassing me and wasting hours of my time on the phone, they said “oh it was an accounting error” and then offered me nothing to compensate me for my wasted time. Do not do business with them as they care nothing about their customers.
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Alliant Credit Union is the largest credit union in Illinois and one of the largest in the U.S. With over 85 years of history and 900,000+ members nationwide, we're 100% digital and not-for-profit, so we can reward our members by offering high savings and checking rates, low loan rates, rich credit card rewards and fewer fees.
