Worst breakdown insurer. Spent half a day trying to call for recovery. Every time I spoke to someone, after waiting 20 minutes hanging on, I was told they wanted payment up front and would transfer me to their payment section - then cut me off. So I started again and went through the same interminable wait only to be cut off again. This happened for several hours. Eventually someone competent told me the payment system was down, so they couldn’t help. What a bunch of cowboys!
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more