Phoned seven times to discuss a warranty insurance. Cut off seven times after being on hold for upto 25 minutes each time. Phoned customer services three times. Twice they redirected me to the original phone line where I was told that waiting time was 30 minutes each time. Third time I was on hold for 10 minutes and gave up. This shower wasted three hours of my day and I still haven't sorted the problem with the policy. Absolutely useless
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more