When booking a trip to Paris on the Eurostar, I took out travel insurance with their insurance partner, Allianz Assistance. Unfortunately, when I turned up at St Pancras on 7th March 2025, all Eurostar services to Paris were cancelled due to the discovery of a suspected WWII bomb near the Gare du Nord station. Eurostar gave me an immediate full refund. Allianz Assistance, however, refused my claim for reasonable trip cancellation costs citing an 'act of war' exclusion in their policy. They didn't even offer to reimburse my insurance premium despite the fact that the abrupt trip cancellation seemingly placed them under no risk whatsoever. I would recommend that you go elsewhere for your travel insurance.
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more