When I had my accident, the immediate response team was pretty good and followed up. What I didn't like then was that they mostly would just talk to you on the phone and I didn't have much in writing which could bite you back when they 'allow' you to do something but later might still charge you for it. The claims department -apart from my initial contact lady - was terrible. Slow moving, holding things up, not accepting that Ryanair had wrongly emailed me but they wouldn't even accept my bank statement nor the screenshots from my app instead. Anyway, overall not all that great sadly. And I wasn't even claiming much money...
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more