allianz-assistance.co.uk

1.2
1.2 Based on 200 reviews

Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees. We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess ins...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Scott C.
not satisfied with the claims department

When I had my accident, the immediate response team was pretty good and followed up. What I didn't like then was that they mostly would just talk to you on the phone and I didn't have much in writing which could bite you back when they 'allow' you to do something but later might still charge you for it. The claims department -apart from my initial contact lady - was terrible. Slow moving, holding things up, not accepting that Ryanair had wrongly emailed me but they wouldn't even accept my bank statement nor the screenshots from my app instead. Anyway, overall not all that great sadly. And I wasn't even claiming much money...

2
Date of experience: Feb 18, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
    We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more

  • language https://www.allianz-assistance.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More