Wish I could give this company 0 stars. Purchased insurance for a concert with ticketmaster who use Allianz Insurance. I was unable to attend the concert due to a serious medical emergency and have been trying to get a refund. The two companies have been sending contradicting messages regarding lots of excessive documentation that they 'require'. They are purposefully lengthening the process of requesting a refund and making communication more difficult so that people will give up on their claims and let the greedy companies keep their money. Both companies should be ashamed of themselves.
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more