OMG - DO NOT BUY from these useless people! We were delayed for 24 hours in December 2022, we were due a £200 claim from January, we now at 28th November! 10 calls later - at least 1 hour each time! We have celled these people today to tell them we are reporting them to the financial ombudsman, they said we need to speak to the client services team as the FO will need a final letter from them to allow us to report them, so far - and we are still on hold, we've been waiting 1:46 minutes! You couldnt make this up. We will be claiming for time, cost of calls and distress caused as they're really affecting my wifes mental health!
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more