EDIT IN RESPONSE TO ALLIANZ'S REPLY TO ME: You have not sent me a separate message asking for further information. This is utter nonsense. ORIGINAL REVIEW: Shocking service. It was so stressful to deal with the processing of my insurance claim. Your online portal does not keep you informed. The existing time between communication was appauling. I was hung up on and waited an hour on the phone one day. I sent emails that weren't replied to. A disgrace of a company. The fact I need to keep paying for the Policy whilst you drag your heels processing the claim speaks volumes.
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more