I purchased tickets for a concert via ticketmaster. Clearly stated in my email that my tickets are protected by Allianz assistant. 6 months later the event comes but I’m sick in hospital and my grandmother passed away I can not attend the concert I contact Allianz to request my refund for £195 and they advise they do not have my details on the system. Seems ticketmaster have not paid them for my insurance or instructed them that I purchased insurance. I am not happy what a waste of money I was miss-sold and I plan to seek legal advice the amount of money they must make from this scam!
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more