taking super long to reply. zero communication. After few months they finally approved my claim after I made several calls and wasted many hours trying to speak to them. I complained to the customer relations and they gave me reference number cs2262436. After at least 4,5 moths they sent me an email apologies for very long service and offered me silly goodwill of £30. The asked my for my account number which I provided and since January I have received no money at all! No reply also. I think customer relations department should itself got complained about. Such a joke. I used to be with AXA as my bank account add on and they were brilliant. No wonder Allianz have such a bad reviews. By the way I sent another email to themRecently and again complete ignorance!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more