They have a full team whose sole job is to find a way not to pay a claim. I had to educate them on their own policy wording. Do not give up. Take them to the ombudsman, If you are not already insured don't bother.If you find yourself needing to claim you will lose the will to live long before your claim will be settled if at all.
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more