I have insurance with them . Unfortunately, I experienced a significant theft valued at several thousand pounds. Despite diligently submitting all required documentation, including a police report and receipts, over the past two years, they have consistently failed to provide any compensation. Their repeated requests for redundant information and their unprofessional handling of my case have been exceptionally frustrating. Furthermore, they requested non-existent details from my bank records, demonstrating a lack of competence. After extensive efforts, their offer of a mere 300£ settlement is wholly inadequate given the value of the items stolen. I strongly advise potential customers to avoid this insurance provider.I urge everyone to steer clear of this company. Their lack of professionalism is beyond comprehension.
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more