The worst experience of service ever. Unfortunately I didn't have a choice but to use them as my travel insurance is through my bank.Long story short in June 2021 my family of 5 had to return from Turkey as the kids had gotten chickenpox.... fast forward to March 2024, I have finally got the remainder of the money from my u used flights.By this point most people would have given up on the claim but I got Financial Conduct Authority involved which helpedAllianz will use all sorts of excuses, they will ask for the same information 10 times for you to send in writing. They will ask for evidence that is more or less impossible to get.... just hang in there and get the FCA involved
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more