Agree with everyone else on here. Took out their home emergency cover - it's simply not fit for purpose. They send people round, but they aren't allowed to touch/move anything, which is pretty pointless when you have a major water leak from pipes coming out of the boiler that go behind kitchen units! Every time I suggested anything, there was a block put in the way or a reason why they couldn't actually do anything. Complete con. I will wait the min 8 weeks before taking this to the Financial Ombudsman. (As it sounds like I won't get a reply from them) How can such a relatively well known brand be allowed to operate like this?
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Allianz Assistance UK is based in Croydon, Surrey and currently has over 600 UK-based employees.
We offer a range of products that have been developed to suit our customers’ needs. These include motor warranty, vehicle breakdown cover, car hire excess insurance, and our Feefo gold trusted service travel insurance. We are the UK’s market leader in vehicle manufacturer extended warranty schemes.See more