Long time Allianz life customer, suffered debilitating back pain 3 months ago. Cannot sit in a car, cannot fly. Policy is 4k+ PA. Despite being fully covered (Allianz even says I am covered), I have been denied funds for treatment now for 3 months whilst they investigate the possibility that I may have had this issue before I took out the policy. It's BS of course - all my doctor's going back years have confirmed this in writing to them. At the end of the day, this company doesn't care a crap if you suffer, or about your health. Now, I am convinced they just want rid of me because I am likely to cost them money in the future. Hence the crap service. Multiple follow ups, multiple complains result in nothing. If you actually want coverage rather than a fight when you need help most, avoid these people at all cost.
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