Name: allianzdirect.de
Telephone: 000000000
Rating: 3.5

Abdul Rehman Guest

I bought a car insurance from them in 2024, and it was my first car and insurance in germany. They i

I bought a car insurance from them in 2024, and it was my first car and insurance in germany. They increaseed my insurance by 27 euros without any reason (no accidents or claims). Their website is shit! there's no english version, and their customer support is also only in german. I have been logged out of my account for two months now and I because the recover code never arrives.

Date of experience: Feb 23, 2026

JC Martens Guest

2 weeks ago

SF-Klasse hilfe

I experienced Tanja as a very experienced, professional and friendly person that could solve our problem almost instantaneously. Thx.

Date of experience: Feb 13, 2026

Adrienne Fullerton Guest

1 month ago

Speedy and professional

The Allianz team member was able to provide me speedily with the documents I required.

Date of experience: Feb 03, 2026

Voorhoeve Guest

1 month ago

Used allianzdirect.de to check…

Used allianzdirect.de to check insurance options in Germany. The site is clear, prices are easy to understand, and getting a quote was fast. A solid and straightforward experience overall.

Date of experience: Feb 02, 2026

Abdul Rehman Guest

1 month ago

NEVER BUY ALLIANZ THEY ARE SKETCHY!!!

I bought a car insurance from them in 2024, and it was my first car and insurance in germany. They increaseed my insurance by 27 euros without any reason (no accidents or claims). Their website is shit! there's no english version, and their customer support is also only in german. I have been logged out of my account for two months now and I because the recover code never arrives.

Date of experience: Feb 01, 2026

Anwar Ashraf Guest

1 month ago

The colleague (Mr

The colleague (Mr. Othman) understood my problem and helped me immediately. He was very professional and friendly in his tone, that is very impressive.

Date of experience: Jan 16, 2026

-- Guest

2 months ago

Worst English customer service

Worst English customer service. Trying to get someone on the phone for a week. Always get a crappy AI voice assistant on the line who says do it yourself on the website. But I need to add a family member to the contract but it's not possible on the website. The website says need help? Call us but I can never get a person on the line. So my wife now is still uninsured! Now I'm trying to go to another insurance company. Just don't go here if you cannot speak German.-it's nice that you reach out to me here. It feels like you do want to provide good service. By this time we already went to another insurer. But please see this as a point of feedback to improve on. Like, a phone number to not get the annoying AI assistant or AI chatbot who cannot help me. In my case I really needed a human to help me also English.

Date of experience: Jan 03, 2026

Luisa cecilia Cesaris Guest

2 months ago

Irene MI7815 Irene was a super…

Irene MI7815 Irene was a super professional today, kind, knowledgeable, and determined until the problem was resolved and new insurance was taken out. We need more Irenes in this world; it would be a better place.

Date of experience: Dec 20, 2025

Ruzbeh Kroner Guest

2 months ago

This is by far the WORST car insurance…

This is by far the WORST car insurance company in Germany. They are refusing to pay our compensation for several months and Mr. Engolf is refusing to tell me who is responsible for our case.They ignore emails if you have a claim but are super fast and friendly the moment you need to pay them.DO NOT USE ALLIANZ DIRECT!!!!!

Date of experience: Dec 11, 2025

Nick Kraus Guest

3 months ago

Great company & good deals

Your offers are good, easy to read, fully informative and very easy to implement. You are by far one of the better insurers out there. Sad the offer for my second car was not very good so unfortunately it was insured somewhere else for far less.