Purchased goods from Melb for delivery to Bathurst. Tracking said "at Bankstown..", "In transit to Agent Bathurst", "Out for delivery..."
Hmmm... surprise, surprise - no delivery. Tracking now says goods "In agent depot - Nowra"?
Their web enquiry and follow up service has still (aside from the initial platitudes) 5 days later not provided any information as to where the item is, or a likely date of delivery.
I will wait a couple more days and then invoke a charge-back against the company that I purchased the item from for non delivery and then contact the supplying company in regard to their choice of an unreliable courier service...
Unfortunately, we as consumers do not have much choice in the delivery cycle of our purchased goods and it appears that the "Delivery Industry" is largely unregulated and somewhat populated with incompetent delivery agents.
Would I ever choose Allied - a resounding NO!
Do I have any choice as to whether a seller uses Allied - NO!.
As consumers, we are at the mercy of a bunch of unregulated delivery services. To the delivery companies, we are not seen as the client because it is the selling company that pays them - BUT it is our money that is used to enable that payment!!
So for consumers, it is "Just another, suck it up brother" ...
Allied Express tagline should read:
"The best Third world service at First world prices... How good is that!"
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Allied Express offers a broad range of express transport solutions under the one roof … from metropolitan courier and taxi trucks, to intra and state road and air services, with storage and pick pack warehousing facilities, supported by leading edge technology, strong operational expertise and focused customer service.