I created an account on February 3, 2025, but found the platform too complicated to use. Unexpectedly, I was charged $97 on September 4th and again on December 4th, despite never using the service. When I reached out to the company for a full refund of the $194 for these unauthorized charges, I was told there was a "new agreement" and my account would be closed. Then, on December 14th, an additional unauthorized charge of $500.00 was processed. This seems to be a retaliatory move after my refund request. I have no choice but to report these fraudulent charges to my credit card issuer and file a formal dispute.
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