I ordered some dog tablets from this company as they were selling them quite reasonably priced. I cannot buy these from UK, only available in US. I have ordered the same tablets from a different company but was slightly more expensive but customs charges were covered by that company so assumed the same would occur with this company.Unfortunately, this was not the case and I then had a card from postal service advising of another £11.82 to pay on top of what I had already paid. I didnt think that was fair and contacted customer service of this company to ask if they would offer assistance with this cost and their response was, No, they wouldnt pay that cost and it was up to me to pay. Shocking customer service and I will never use this company again!!
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