My husband hit ice and landed in the ditch. He called Allstate as we've been a member for years. They said they didn't have anyone who could come since this was 4am. They told him to call his own truck, and they would reimburse by showing the receipt. We mailed the receipt 3 times and after months went by with no reimbursement, we just gave up and cancelled our membership. We will never use them again.
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