allsumhome.com

4.6
4.6 Based on 69 reviews

Offering the best value in high-quality bathroom products: Expert of Mirrors, Medicine cabinets, Lighting fixtures, etc....

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Leisha Morris
Very Poor Design and Installation Instructions

The instructions provided are absolute garbage. It states to secure the mounting bar with the provided flat head screws. I did not receive flat head screws. The parts supplied only included pan head screws. Next, my mounting bar does not look like any images in the instructions or online. There are two ridges above and below the screw holes. These ridges do not allow the screws to sit flush against the bar. I can't imagine this is how it is supposed to fit, or that the cabinet will sit right with the screws not sitting flush against the bracket. The parts provided includes Anchor B for installation in wall studs but gives zero instruction on how to use those anchors. Only 1 Anchor A was provided for installation on drywall. Neither anchor has any instruction on how to install. Step 3 just says to "drill holes insert anchors where needed". That's not even good English, not helpful, and the illustrations look like they were hand drawn by a child. I tried to call the installation assistance number but it went to a voice mail. I've left a message with my phone number. The customer service is extremely unsatisfactory. This company has an F rating with the Better Business Bureau.

2
Date of experience: Jun 10, 2025

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