I had the pleasure of receiving outstanding assistance from Sharena Taylor.The challenges I have been struggling with have been overwhelming and have contributed to depression.Ms. Taylor fully grasped the complexity of the problems. She patiently listened and I felt heard and supported. She walked me through each step and stayed on the phone with me when I had to speak to other agencies. She made follow up calls and emails to check in on my progress. She demonstrated real care for me as a person. Her skill at using her voice to calm and encourage me was amazing. As I mentioned my struggle with depression and my health is difficult. My memory is affected. Ms. Taylor felt like a life line had been given to me. I would rate her as one of the Top Rated service professionals that I have ever worked with.
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